hantam Platform Privacy Notice

This page describes what we collect when you use hantam and how we keep that data protected. We at hantam collect personal information to verify your identity, process your deposits and withdrawals, and comply with local law. We encrypt all data and store it on secure servers. We do not sell your information to third parties.

Our privacy practices apply to all hantam services: football sportsbook (Liga 1, Piala AFF, Champions League, Piala Asia, Piala Indonesia), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), and esports markets (Mobile Legends, Free Fire, PUBG Mobile). When you create an account, deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet), or withdraw funds, we collect and process data as described below.

Services are available only where local law permits. You are responsible for verifying that access to hantam complies with your jurisdiction's regulations.

What Data We Collect on hantam

Account creation and KYC verification

When you create a hantam account, we collect your email address and phone number. We use these to send you account notifications, password reset links, and security alerts. We do not share your email or phone with third parties except as required by law.

Before you can deposit or play, we require Know-Your-Customer (KYC) verification. We collect your full name, date of birth, and national ID number (KTP for Indonesian residents, or passport for others). We use this information to verify your identity, confirm your eligibility under local law, and comply with anti-money-laundering (AML) and counter-terrorism financing (CTF) regulations. We encrypt all identity documents and store them on secure servers. We retain this data for the duration of your account and for a period after closure as required by applicable law.

Key takeaways

  • We collect email, phone, name, date of birth, and ID number for account creation and KYC.
  • We encrypt all personal data and store it on secure servers.
  • We do not sell your data to third parties.
  • We share data with payment partners only to process your deposits and withdrawals.
  • You have the right to request access to or deletion of your data, subject to legal retention requirements.

Payment and transaction data

When you deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer, we collect transaction details: the amount, the payment method, the date and time, and the result (success or failure). We store only the last four digits of your payment account for your reference; the full account number is never logged after confirmation. We use this data to process your deposit, prevent fraud, and maintain your transaction history.

When you withdraw funds, we collect the same transaction details. We share your payment information with your bank or fintech partner (mobile banking, local payment, etc.) only to execute the withdrawal. We do not retain your full payment account details after the transaction completes.

Game activity and account history

We log all your game activity on hantam: every football bet, live-dealer session, slot spin, and esports wager. We record the stake amount, the odds, the result, and the timestamp. We use this data to settle your bets, calculate your account balance, and provide you with a complete transaction history. You can view all your game activity under Account → Transaction History.

We also log your login history: the date, time, and device you used to access your account. We use this to detect unauthorized access and alert you to suspicious activity. If you see a login you do not recognize, contact our support team immediately.

Cookies and tracking

We use cookies to keep you logged in, remember your preferences, and analyze how you use hantam. Cookies are small files stored on your device. You can disable cookies in your browser settings, but this may affect your ability to use hantam. We do not use cookies to track you across other websites.

We also use analytics tools to understand how users navigate hantam: which pages are visited most, how long users stay on each page, and which features are used most. This data is aggregated and does not identify you personally. We use it to improve our platform and user experience.

We at hantam believe your data is yours. We encrypt it, protect it, and never sell it to third parties.

hantam editorial team

Our hantam Data Protection Policy

How we protect your data

We encrypt all personal data using industry-standard encryption (TLS 1.2 or higher). Our servers are located in secure data centres with physical access controls, surveillance, and redundant power and cooling systems. We perform regular security audits and penetration testing to identify and fix vulnerabilities. We also maintain a data breach response plan: if we detect unauthorized access to your data, we will notify you within 72 hours and take steps to limit the damage.

We recommend enabling two-factor authentication (2FA) on your hantam account. This adds a second layer of protection: even if someone obtains your password, they cannot access your account without the 2FA code sent to your phone. You can enable 2FA under Account → Security Settings.

Third-party processors and data sharing

We share your data with third parties only when necessary to provide hantam services or comply with law. Our payment partners (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) receive your payment information to process deposits and withdrawals. Our hosting provider stores our servers and databases. Our analytics provider analyzes how users interact with hantam. All third-party processors are contractually bound to protect your data and use it only for the purposes we specify.

We may disclose your data if required by law, court order, or government request. We will notify you of such requests unless legally prohibited from doing so. We do not sell your data to advertisers, data brokers, or other commercial entities.

Your rights on hantam

You have the right to request access to your personal data. You can download a copy of your data under Account → Privacy Settings. You also have the right to request correction of inaccurate data and deletion of data, subject to legal retention requirements. If you wish to exercise these rights, contact our data protection team at [email protected]. We will respond within 30 days.

You have the right to object to our processing of your data for marketing purposes. We do not send marketing emails unless you opt in. You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or by updating your preferences under Account → Notifications.

  • 1
    Request access to your dataYour right

    Go to Account → Privacy Settings and download your data. We will provide a copy within 30 days.

  • 2
    Request correction or deletionYour right

    Contact [email protected] with details of the data you wish to correct or delete. We will respond within 30 days, subject to legal retention requirements.

  • 3
    Opt out of marketingYour right

    Click the unsubscribe link in any marketing email or update your preferences under Account → Notifications.

  • 4
    Report a data breachYour right

    If you suspect unauthorized access to your account, contact [email protected] immediately. We will investigate and notify you within 72 hours.

Data retention and account closure

We retain your personal data for the duration of your hantam account. If you close your account, we retain your data for a period as required by applicable law (typically 5–7 years for AML and tax compliance). After this period, we delete your data unless we are required by law to retain it longer.

If you wish to close your account, go to Account → Settings → Close Account. Any remaining balance must be withdrawn before closure is processed. Once closed, your account cannot be reopened; you would need to create a new account and complete KYC again.

International data transfers

Our servers may be located outside your jurisdiction. When you use hantam, your data may be transferred to and stored in countries other than where you reside. These countries may have different data protection laws than your own. By using hantam, you consent to such transfers. We take steps to ensure that your data is protected to the same standard regardless of where it is stored.

If you have questions about our privacy practices or wish to exercise your data rights, contact our data protection team at [email protected]. We will respond within 30 days. For legal or compliance inquiries, use [email protected]. This privacy notice is effective as of the date posted on this page and may be updated from time to time. We will notify you of material changes by email or by posting a notice on hantam.

Service availability

We at hantam offer our services only in jurisdictions where online gaming and wagering are permitted by applicable local law. We do not operate in regions where such activities are prohibited or heavily restricted. Our compliance team regularly reviews the legal status of our services in supported markets, and we update our access policies as regulations evolve. We do not make independent legal determinations about whether our services are lawful in any specific jurisdiction; that responsibility rests with each user. Our terms of service outline the regions where we currently operate, and this information is subject to change as laws and regulations shift. If you are accessing hantam from a location where we do not have explicit authorization, your account may be suspended or closed without notice. We encourage all users to verify local legal status before creating an account or funding their account with hantam. Our privacy practices apply to all users in supported jurisdictions and are designed to comply with applicable data protection laws in those regions.

Account eligibility

To open an account on hantam and access our services, you must meet the eligibility requirements established by the laws of your jurisdiction. We do not impose a fixed age requirement in our terms; instead, we defer to local law. In most jurisdictions where we operate, users must be of legal age to enter into contracts and participate in gaming activities. During account creation and KYC verification, you confirm that you meet all local eligibility requirements. Our verification system includes age checks; if your identity documents show you are below the legal age in your jurisdiction, your account will not be approved and we will not process any deposits. Providing false information during account creation violates our terms and may result in permanent account closure and forfeiture of funds. By creating a hantam account, you represent and warrant that you have verified your eligibility under local law and that you are authorized to use our platform in your jurisdiction. We collect your date of birth and identity document as part of our KYC process to confirm this eligibility.

Local-law responsibility

Users are solely responsible for ensuring that their access to and use of hantam complies with the laws of their own jurisdiction. We provide our services on the assumption that each user has verified local legality before creating an account. We do not provide legal advice, and we do not warrant that our services are legal in any specific location. If you are uncertain about the legal status of online gaming in your region, you should consult a local attorney or regulatory authority before accessing hantam. By using our platform, you represent that you have done so and that your access is legal in your jurisdiction. We reserve the right to suspend or close any account if we determine that the user is accessing our platform from a prohibited jurisdiction or if the user's activity suggests non-compliance with local law. Continued use of hantam after receiving notice of potential legal issues is entirely at your own risk and may result in account closure and forfeiture of funds. We collect and retain data about your account activity and location to monitor compliance with this requirement.

Data and privacy scope

Our KYC verification process collects personal data including your full name, date of birth, identity document number, address, phone number, and email. We use this information to verify your identity, confirm your eligibility, and comply with anti-money-laundering (AML) and counter-terrorism financing (CTF) regulations applicable in supported jurisdictions. Your data is encrypted and stored on secure servers. We do not share your personal data with third parties except as required by law or to process your transactions (e.g., sharing payment details with your bank or fintech partner for deposits and withdrawals). We retain your data for the duration of your account and for a period after closure as required by applicable law. You have the right to request access to your personal data or to request deletion, subject to legal retention obligations. For complete information on how we collect, use, and protect your data, please review this privacy policy. If you have questions about your data or wish to exercise privacy rights, contact our data protection team at [email protected].

Contact for legal inquiries

If you have legal questions about hantam, our services, or your account, you can contact our legal and compliance team at [email protected]. We aim to respond to legal inquiries within 5 business days. For urgent compliance matters, you may also reach our support team at [email protected], and they will escalate your inquiry to the appropriate department. If you believe our platform is operating illegally in your jurisdiction or if you wish to report a compliance concern, you can submit a report through our legal contact form on the legal notice page. All reports are reviewed confidentially and investigated according to our internal compliance procedures. We do not retaliate against users who report genuine compliance concerns in good faith. For data protection inquiries, contact [email protected]. For general questions about our operations or policies, you can also contact us through the channels listed on our FAQ page or reach out to [email protected].

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